Shipping policy

HOLIDAY SHIPPING NOTICE

Please note that it might take longer during the Holiday Season to receive your orders. All orders are shipped without delays on our end and returns are processed as usual. If you do experience slight delivery delays please be patient, since most shipping services are dealing with increased demands. If you need to check the status of your order, please contact admin@shegrienyc.com

SHIPPING INFORMATION

Once you order, if it is in stock, we will deliver the goods within 2 business day. If the goods are in transit, we will ship the goods within 3-7 business days

Delivery

Most shipments arrive in 15-30 days, actual delivery time can vary depending on your state. If you don’t receive your package in 30 days, or your tracking information stops updating in 7 days, please contact us through yeshdow@outlook.com ASAP.

Note: Affected by Covid-19, there will be some delay on the delivery.

SHIPMENT TRACKING

You can track your order with the tracking information provided in your shipment notification e-mail or contact admin@shegrienyc.com

WRONG ADDRESS

We know mistakes do happen! Please email us immediately! We can only fix this for you if the order has not been shipped out yet.

LOST OR STOLEN PACKAGES

If you believe that your package was lost or stolen, please contact yeshdow@outlook.com

WE’D LOVE TO HELP

For any other questions, you can email us at admin@shegrienyc.com

Affected by Covid-19, there will be some delay on the delivery.